I wanted to let you know how much I have appreciated the great service at your establishment. I came in as a new patient to arrange an appointment last week. I was greeted by Victoria with a welcoming smile and a “Hello, how are you today?” What a great start. She took my details and booked an appointment for me with Dr. Ford. The friendly atmosphere continued when I arrived for my appointment and filled in the history. I was impressed with Dr. Ford and her friendliness and professionalism. I was so impressed that today I brought my wife in so that she could arrange to have her annual check up. Again the same welcome. I also needed some new nose pads for my sunglasses which were repaired at no charge. What service. Keep up the good work!!
My kids really had fun at their eye appointment. The young woman at the front desk was welcoming, helping them feel at ease with their first ever eye appointments. Dr. Champion was super encouraging and made them feel like “champions”. He took the time to explain what he was looking at to both the kids and me. It was a wonderful visit: 20/20 vision for both kids and stickers and prizes at the end. THANK YOU!
Very good care. Thanks for making me aware of the insurance on my eye glasses.
Dr. Ford is so very friendly, and in a genuine way too. I felt like I had known her for years, because she made me that comfortable. Highly recommend!
Dr. Champion was absolutely incredible with my three year old. It was her first eye exam and he made it into a fun adventure for her while still managing to give her a thorough check up. Absolutely top notch!
Dr. Kelsey Ford was very personable and informative. She identified her procedure well and identified what follow-up should occur. The reception staff member and intake technician was very friendly and thorough. Very pleasant environment.
I brought my two young boys in for their first eye exam and was incredibly impressed with the service we received from Dr. Champion and his great staff. Everyone was so patient with my active boys and they made the entire experience enjoyable for all of us. Dr. Champion was very informative and wonderful at explaining each step of the exam. My boys were especially thrilled to pick a prize out of the treasure chest at the end! Who knew an eye appointment could be so much fun?! They can’t wait to come back next year! Thank you Lendrum Eyecare!
The team at Lendrum Eyecare is professional, welcoming and accommodating. It was a pleasure to sit and watch Dr. Ford interact with my 3 year old daughter during her eye exam. It is clear how much care and attention goes into making a medical office space feel inviting. I really appreciated how Dr. Ford treated all three of my children as a patient and person, while recognizing each one’ age and stage. Her genuine warmth and her professionalism – along with her expertise and the accessible way she brings her patients into the process – shows that Dr. Ford cares for more than our eyes.
Office is in a good location with good parking. Office is clean and neat and well-appointed. Very friendly and prompt reception. Dr. Ford was very pleasant with an excellent professional attitude. Complete exam with a complete explanation of what she is doing and what the problem is, plus excellent recommendations for eye care. I would highly recommend Dr. Ford and her set up for eye care.
Our Physician recommended Lendrum Eyecare to have our 7 year old’s vision tested. So glad she did. The whole experience has been positive. Easy booking (loved that I could do it online at my convenience) and Dr. Champion was wonderful with both our boys. He quickly learned what subjects interested them and used that to help make the eye examination seem like an adventure playtime. Both boys ask when we are visiting Dr. Champion again.
Friendly people, nice office, thorough examination. Really liked this place!
The location is convenient, the place looks great, and the staff are friendly. I also appreciated that they processed the insurance information and made it very convenient for me. I recommend using the services at Lendrum Eyecare!
I found my experience with Lendrum Eye Care very positive. Booking online made it very easy to get an appointment that fit my schedule. Dr. Ford and her staff are friendly and professional. Every aspect of the exam was explained to me. I felt very relaxed. I too live in Lendrum and thought I would check them out and I am very glad I did. Many many frames to choose from. Great too that they can bill directly to Blue Cross.